Refund Policy
At Kashmir Inn Travel, we strive to provide exceptional travel experiences. This Refund Policy explains the terms under which refunds are issued for cancellations or changes to bookings.
1. Booking Cancellations by Customers
- Full Refund: If you cancel your booking 7 days or more before the scheduled service, you are eligible for a full refund, minus any applicable processing fees.
- Partial Refund: If you cancel 3–6 days before the scheduled service, 50% of the paid amount will be refunded.
- No Refund: Cancellations made less than 3 days before the service are non-refundable.
2. Changes to Bookings
- Any request to reschedule a booking is subject to availability.
- Rescheduling fees may apply depending on the service and date change.
- If a rescheduled date cannot be accommodated, a refund will follow the cancellation policy.
3. Refund Process
- Refunds are processed within 7–14 business days to the original mode of payment.
- Customers will receive a confirmation email once the refund is processed.
4. Service Provider Issues
- If a tour or service is canceled by Kashmir Inn Travel due to unavoidable circumstances (e.g., weather, local restrictions, or force majeure), you will receive a full refund or a rescheduled date option.
5. Non-Refundable Items
- Certain services, including third-party bookings (hotels, flights, or tickets), may be non-refundable.
- Any non-refundable charges will be communicated at the time of booking.
6. Contact Us
For refund requests or queries:
Kashmir Inn Travel
Email: kashmirinntravel@gmail.com
Phone: 7006354447
Address: Lal Bazar, Umer Colony A, Srinagar, Near GD Goenka School, 190023